How to Get a Good Answer in a Timely Manner

Shawn Wallace, Applications Engineer, EDAX

One of the joys of my job is troubleshooting issues and ensuring you acquire the best results to advance your research. Sometimes, it requires additional education to help users understand a concept. Other times, it requires an exchange of numerous emails. At the end of the day, our goal is not just to help you, but to ensure you get the right information in a timely manner.

For any sort of EDS related question, we almost always want to look at a spectrum file. Why? There is so much information hidden in the spectrum that we can quickly point out any possible issues. With a single spectrum, we can quickly see if something was charging, tilted, or shadowed (Figure 1). We can even see weird things like beam deceleration caused by a certain imaging mode (Figure 2). With most of these kinds of issues, it is common to run into major quant related problems. Any quant problems should always start with a spectrum.

Figure 1. The teal spectrum shows a strange background versus what a normal spectrum (red) should look like for a material.

This background information tells us that the sample was most likely shadowed and that rotating the sample to face towards the detector may give better results.

Figure 2. Many microscopes can decelerate the beam to help with imaging. This deceleration is great for imaging but can cause EDS quant issues. Therefore, we recommend reviewing the spectrum up front to reduce the number of emails to troubleshoot this issue.

To save the spectrum, right-click in the spectrum window, then click on Save (Figure 3). From there, save the file with a descriptive name, and send it off to the applications group. These spectrum files also include other metadata, such as amp time, working distance, and parameters that give us so many clues to get to the bottom of possible issues.

Figure 3. Saving a spectrum in APEX is intuitive. Right-click in the area and a pop-up menu will allow you to save the spectrum wherever you want quickly.

For information on EDS backgrounds and the information they hold, I suggest watching Dr. Jens Rafaelsen’s Background Modeling and Non-Ideal Sample Analysis webinar.

The actual image file can also help us confirm most of the above.

Troubleshooting EBSD can be tricky since the issue could be from sample prep, indexing, or other issues. To begin, it’s important to rule out any variances associated with sample preparation. Useful information to share includes a description of the sample, as well as the step-by-step instructions used to prepare the sample. This includes things like the length of time, pressure, cloth material, polishing compound material, and even the direction of travel. The more details, the better!

Now, how do I know it is a sample prep problem? If the pattern quality is low at long exposure times (Figure 4) or the sample looks very rough, it is probably related to sample preparation (Figure 4). That being said, there could be non-sample prep related issues too.

Figure 4. This pattern is probably not indexable on its own. Better preparation of the sample surface is necessary to index and map this sample correctly.

For general sample prep guidelines, I would highly suggest Matt Nowell’s Learn How I Prepare Samples for EBSD Analysis webinar.

Indexing problems can be challenging to troubleshoot without a full data set. How do I know my main issues could be related to indexing? If indexing is the source, a map often appears to be very speckled or just black due to no indexing results. For this kind of issue, full data sets are the way to go. By full, I mean patterns and OSC files. These files can be exported out of TEAM/APEX. They are often quite large, but there are ways available to move the data quickly.

For the basics of indexing knowledge, I suggest checking out my latest webinar, Understanding and Troubleshooting the EDAX Indexing Routine and the Hough Parameters. During this webinar, we highlight attributes that indicate there is an issue with the data set, then dive into the best practices for troubleshooting them.

As for camera set up, this is a dance between the microscope settings, operator’s requirements, and the camera settings. In general, more electrons (higher current) allow the experiment to go faster and cover more area. With older CCD based cameras, understanding this interaction was key to good results. With the newer Velocity cameras based on CMOS technology, the dance is much simpler. If you are having difficulty while trying to optimize an older camera, the Understanding and Optimizing EBSD Camera Settings webinar can help.

So how do you get your questions answered fast? Bury us with information. More information lets us dive deeper into the data to find the root cause in the first email, and avoids a lengthy back and forth exchange of emails. If possible, educate yourself using the resources we have made available, be it webinars or training courses. And always, feel free to reach out to my colleagues and me at!

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